Deliveries & returns.

Sustainably Made-To-Order.

Our brand is responsible & sustainable, and we have long term goals that define our brand personality. Our stationery is made-to-order and we aim to be greener than traditional retail. All of our quality stationery provides a lasting feel. Therefore, the ethical handmade production time of our stationery range from 2 to 7 days.

Fast Standard Delivery On All Orders.

Delivery times average at 14 days for non-tracked shipments, although this can last up to 28 days. This depends on the country of delivery-to and production speed. You may be notified by email when your order has initialised its delivery process to your location.

The estimated delivery dates are indicative and do not constitute a guarantee. For high volumes, complex stationery, certain countries, or special circumstances delivery times might vary.

Additional Shipping & Handling Information.

In some countries, customers may be required to pay VAT and any applicable duties to the carrier.

Damages Items.

Quality control is kept to a high standard. However, it may be the situation that our printing & delivery partners may accidentally let through an item that has physical defects. This could be due to a manufacturer’s error, fulfilment error or damage during shipping.

Returns.

When you return us an item(s), make sure the items are in their original condition. For more information please check out our returns policy.

Please note that, for hygienic reasons, we are unable to offer refunds for a product that has been opened out of the packaging and used or accidentally damaged. This does not affect your legal rights.

Incorrect Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to one of our facilities. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed - Shipments that go unclaimed are returned to one of our facilities and you will be liable for the cost of a reshipment.

Returns Address - The return address of a facility for one of our partners can be discovered by contacting us. You will have to us with your order number.

Refunds & Exchanges.

If a product does not contain any defects, we will be unable to refund the order due to buyer’s remorse.

Quantity - We can provide a quantity exchange if required. However, two-way shipping costs will apply.